Frequently Asked Questions
Everything you need to know about shopping with IMAX Corporation
What is the standard shipping timeframe?
Most orders are processed within 1-2 business days. Standard shipping typically takes 3-7 business days depending on your location within the continental United States.
What is your return policy?
We offer a 30-day return window for most items. Products must be in their original condition and packaging to be eligible for a full refund.
Do you offer international shipping?
Currently, IMAX Corporation ships to addresses within North America. We are working on expanding our logistics to support global shipping in the near future.
How can I track my order?
Once your order has shipped, you will receive an automated email containing your tracking number and a link to the carrier's website to monitor your delivery.
What payment methods do you accept?
We accept all major credit cards including Visa, Mastercard, and American Express, as well as digital payment options like PayPal and Apple Pay.
How do I contact customer support?
Our support team is available Monday through Friday via the 'Contact Us' page or by emailing [email protected] for assistance with any inquiries.